Meet Our Team: Claudia Martínez

I am the IVF coordinators’ Team Leader, and an IVF coordinator myself.
My job is to make sure that all patients are well assisted, first when they get in touch with Redia IVF and they learn about our programmes -making sure they have all the necessary information to make their final decision regarding their treatment and destination- and later once they start their treatment, checking that they have a pleasant experience with the clinic, and that the administrative side of things runs smoothly.

I have worked in fertility clinics as an international medical and patient coordinator, so I understand very well what a fertility treatment is, what each treatment consists of, the challenges that the patients face, and also the great joy of succeeding.

I have a degree in Translation and Interpreting, (Spanish, English, Italian, French, Catalan), and I have extensive experience in communication and international relations, having worked in the linguistic, cultural and medical sector as a project manager since 2012. In 2017 I specialised in the field of fertility and assisted reproduction and since then I have tried to contribute to patient care and business expansion alongside colleagues and professionals in the sector.

Fertility and medical treatments are complex and sometimes challenging, so it is very interesting to work in a position where I can make sure that patients have certainties and assurances. Being able to give them financial peace of mind and contributing to them achieving their goals is very rewarding.

With a bigger team, covering more destinations, requesting the same excellence and high quality standards to partner clinics, and being able to offer convenient programmes to patients around the world.

I think it is essential to have clear boundaries and value our personal time, even if we all sometimes find it difficult to draw a line, especially when we are committed to our work and clients / patients.
Cultivating our friendships, family bonds and the relationship with ourselves, and prioritising them when necessary, is in my opinion fundamental to feel satisfied and content. And in order to do that, for me it is important to work efficiently and be able to have an organised schedule and calendar that allows both sides of life to coexist in balance.

My routines are not very structured, but I do try to ensure a good night’s sleep, and a peaceful wake up and morning: first breakfast, then work! Some movement (I love pilates and yoga), some cooking, and always a chat or a walk with a friend!

My parents and grandparents have always been a source of learning and inspiration for me, but also the little everyday details that I see in people, close to me or random: the small acts of solidarity and goodness that are there for us to see if we look for them.

Impossible to choose one! Literature has shaped the way I think and dream, from classic authors like Unamuno, Pío Baroja, Stevenson, Virginia Woolf or the Brontë sisters, to more modern writers like Camilleri, Mendoza or Galeano.

Hard to say! I love Italian cinema, the classics, but also more recent films like those by Sorrentino. Although I have to confess that lately -like most of us!- I’ve been driven to the series and shows on streaming platforms.